Principal Product Manager

Company Description

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 700+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, and a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation.

Job Description

Job Profile: Principal Product Manager – Swiggy Dineout
Location: Bangalore | Karnataka
Experience: 7 - 10 years

About the Team & Role

Swiggy Dineout is envisioned as the go-to dining out platform connecting millions of consumers with top restaurants, nightlife spots, and curated culinary experiences. As the Principal Product Manager for Swiggy Dineout, you will own the core consumer-facing surface areas - driving end-to-end user discovery, engagement, and conversion across the Homepage, Search & Discovery and booking/payment flows.

This is a high-impact leadership role that demands sharp B2C product thinking, deep e-commerce/food-tech discovery intuition, and a passion for creating seamless, hyper-personalized offline-to-online dining experiences at scale.

What will you get to do here?

• Define Core B2C Vision & Strategy: Own and drive the long-term product roadmap for Swiggy Dineout’s primary B2C surfaces, including Homepage discovery, Search, Navigation, Filter/Sort frameworks.

• Master Discovery & Conversion: Optimize consumer journeys from intent generation on the Homepage to restaurant selection, menu exploration, deal/offer discovery, table reservations, and seamless bill payments.

• End-to-End Product Lifecycle: Lead initiatives from deep user research, user journey mapping, and ideation through UX design, technical execution, A/B testing, and post-launch optimization.

• Personalization & Relevance Engine: Partner closely with Data Science and Machine Learning teams to build intelligent recommendation engines, personalized feeds, and location-aware search results to maximize conversion and user retention.

• Cross-Functional Collaboration: Work hand-in-hand with Engineering, UX/UI Designers, Data Analytics, Brand & Growth Marketing, and On-ground Restaurant Operations teams to build scalable, highly engaging user experiences.

• Data-Driven Experimentation: Design and execute robust experimentation (A/B testing) frameworks to continually lift metrics across organic discovery, click-through rates, conversion rate, repeat frequency, and total dining GMV.

• Stakeholder Alignment & Leadership: Navigate complex cross-functional environments across the broader Swiggy ecosystem to drive strategic alignment and deliver high-impact outcomes.

What qualities are we looking for?

• 7–10 years of hands-on Product Management experience, with strong focus on high-scale B2C platforms (E-commerce, Food Tech, Hyper-local discovery, or Travel/Hospitality).

• Core Surface Expertise: Proven track record of owning and scaling critical consumer surfaces — specifically Homepage, Search & Discovery, Merchandising, Storefronts/PDPs, and Checkout flows.

• Consumer Intuition & UX Excellence: Strong empathy for consumer behavior, UI/UX aesthetics, and intent-driven vs. exploratory browsing patterns.

• Data & Analytics Mastery: Deep comfort with product analytics tools, user funnel analysis, cohort tracking, and hypothesis-driven A/B testing methods.

• Cross-Ecosystem Thinking: Ability to leverage platform-level growth loops, loyalty programs (e.g., Swiggy One), and targeted promotions to drive dining out frequency.

• Organizational Leadership: Exceptional problem-solving, communication, and stakeholder management skills to influence cross-functional teams without direct authority.

• Passion for Dining Out: Strong domain affinity for the restaurant, dining out, and offline entertainment space.

Additional Information

Visit our tech blogs to learn more about some the challenges we deal with: https://medium.com/swiggy-bytes

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.